chore[docs]: add arducam ESD problem to troubleshooting (#1848)

closes #1720

Many teams have issues with their Arducams randomly disconnecting, so
we're adding some documentation on how to try and resolve that.

## Meta

Merge checklist:
- [X] Pull Request title is [short, imperative
summary](https://cbea.ms/git-commit/) of proposed changes
- [X] The description documents the _what_ and _why_
- [X] If this PR changes behavior or adds a feature, user documentation
is updated
- [X] If this PR touches photon-serde, all messages have been
regenerated and hashes have not changed unexpectedly
- [X] If this PR touches configuration, this is backwards compatible
with settings back to v2024.3.1
- [X] If this PR addresses a bug, a regression test for it is added

docs/source/docs/troubleshooting/camera-troubleshooting.md

@@ -106,3 +106,9 @@ We expect an output similar to the following. For picameras, note the "unicam" e
                 /dev/media2
             Cannot open device /dev/video0, exiting.
 ```
+
+## Random Disconnects
+
+This is a common issue with Arducam cameras, or other cameras with exposed boards, similar to Arducams. We currently believe it occurs due to electrostatic discharge (ESD). The recommended solution is fully enclosing the camera inside of a case, which can be 3D-printed or sourced from a reputable vendor. Using an anti-static spray on the case can also be helpful in reducing ESD. If the camera was previously damaged, due to ESD or some other reason, this is not guaranteed to resolve the problem.
+
+To ensure that the camera remains safe from ESD when not in the case, it is recommended that when handling, cameras are only held by the corners. Additionally, cameras should be stored in ESD safe bags which they are commonly shipped in.